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My Email Disappeared from Webmail Print

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Movaci will never access your mailbox for any reason. If your email has disappeared, please try checking the following systems for an answer:-

 

  1. Check your webmail trash folder for the missing email.
  2. Check your mail application settings, specifically trash for the missing email.
  3. Specific to Outlook, make sure you don't have Auto Archiving setup.
    1. Video: Set up AutoArchive - Outlook (microsoft.com)
  4. For Outlook, check to see if your PST file was disconnected from Outlook.
    1. How to manage .pst files in Microsoft Outlook - Outlook | Microsoft Docs
  5. For cPanel customers, please try checking
    1. The backups feature cPanel - Backup (movaci.net)
    2. The Backup Wizard feature cPanel - Backup Wizard (movaci.net

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